If players have more staff than needed, they can also assign them to take care of some customer interactions. Therefore, players should be present in the store as much as possible, particularly interacting with customers, while assigning staff roles such as restocking or cleaning. Additionally, players will not receive any Retail Perk points for their interactions with customers. In contrast, while it is possible to open a retail store from home, employees will not be able to take care of everything on their own and may end up not selling a lot of items.

This mod allows players to designate additional lot challenges, such as combining residential and business lots or other venues like gyms or cafes. Players who want to combine a retail lot with their primary residence can use mods like LittleMsSam's Live In Business Mod.

Changing an occupied residential lot to a retail lot will result in eviction. Retail lots are community lots, so households cannot permanently live in them. Related: The Sims 4: Lot Traits, Explained Players can build and customize their own retail stores and mark them as Retail for purchase later, or download them from the Gallery. For non-empty lots, players must choose a lot marked as Retail to use for the same purpose. Once an empty lot is selected, it is automatically converted to a retail lot type. However, players can select any empty lot in any world. Get to Work expansion includes a new world called Magnolia Promenade, a small world compared to others with three pre-built retail stores and an empty lot designed for this purpose.

This takes them to the world screen where they can choose the lot they want for their store. To own a retail store, players must select the 'Buy a Retail Store' option from the Career or Household tab on their Sim's phone.

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